Important
Notice: When you’re shopping and comparing bronze statues on eBay and
elsewhere, remember to not only compare size and price, but also quality and
origin… Many bronzes listed online are Asian bronzes which cannot be compared
to American bronzes for many reasons, including quality and authenticity,
e.g.: In the United States we have a
minimum standard for bronze of at least 90 percent copper. Most imported bronze
sculptures are 55% copper or less, for more info click on: http://myworld.ebay.com/americanbronzes and
scroll down to: American versus Imported
Bronze. You may find cheaper but you won’t find better!
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Shipping
policy:
Most item(s) will be
shipped out the same day if payment is in our PayPal account before noon, EST,
or next business day after the payment is cleared unless otherwise specified.
Buyers are responsible for keeping their shipping address
current on their PayPal and eBay accounts. We are not responsible for any
problem caused by wrong or undeliverable addresses. Buyers pay the extra
shipping costs due to wrong or undeliverable addresses including the carrier’s
charge for return and our cost to reship the order.
About
combined shipping discounts: Since our products are prepackaged prior
to shipping and are in most cases limited to the USPS First Class Mail weight
and size limits, we CANNOT offer a combined shipping discount for multiple
different auctions. We primarily use USPS First Class Mail and UPS or FEDEX for
larger items to save the customer shipping fees and to decrease delivery
times. Some of our auctions that allow
for more than one quantity of a particular product, selectable within its
auction page, will have a combined shipping discount automatically applied to the invoice at the point at which you pay
via PayPal. These particular circumstances sometimes do require that the
product(s) be shipped by USPS Parcel Post or USPS Priority mail at our
discretion. Thanks for your understanding of these packaging and shipping
limitations.
There is an extra charge for APO, FPO, Alaska, Hawaii and Puerto
Rico addresses. Please contact us for shipping cost before purchase. Please
note: We only ship to the specified countries checked on our listing or on the
eBay list. Sorry, we cannot ship fountains, statues or freight items to AK, HI,
PR, APO or PO Boxes or to any addresses outside the lower 48 states.
Returns
Policy:
We want you to be completely satisfied with your purchase. If
you find that you need to return an item, please review the complete details of
our Return Policy below to determine if any special return conditions apply:
Most items may be returned within 30 days after the ship date
for a refund. If you would like to replace the item you have returned, please
place a new order. While most items are returnable, they are subject to the
following guidelines:
Customer must inspect all merchandise upon receipt and notify us
within 24 hours if anything is missing or damaged. UPS, USPS and FEDEX must
also be notified within 24 hrs of any shipping damage or no recovery can be
made. Returns accepted within 30 days
for most items unless otherwise specified, ONLY if all original packaging is
saved and used for re-packing the product including all accessories and
documentation that shipped with the product. Returns must be packaged appropriately
to avoid damage during transit including all accessories and documentation that
shipped with the product and returned to the address shown on packing slip
unless otherwise specified. Buyer is responsible for original & return
shipping and associated costs unless item is damaged or different than what was
ordered. All Item(s) must be returned unused and in its original condition.
Credit for a return can only take place after a product has arrived in our
facility. Upon receipt, a 25% restocking fee will apply to all returned items
that were not damaged, or not sent in error. The handling fee is assessed to help defray the costs associated
with receipt, processing, inspection, repackaging, and paperwork processing to provide
the credit and reenter into the inventory system. Our approval e-mail must
accompany the return in order to assure proper handling and credit. We decline any responsibility
for any damage or loss that may occur during the return, so please be sure to
insure the items. If product arrives to you with a defect or damage, we will
replace the item or refund your entire payment less the original shipping and
handling fee listed or the shipping fee we paid for an item offered with free
shipping. “As is” and made to order merchandise is not returnable. Please
contact us for a Return Material Authorization (RMA) number prior to any
return. Returns will not be accepted without prior authorization.
Return
Shipping Costs:
If you refuse your delivery without inspection, miss your
delivery appointment(s) or return a non-defective or undamaged product, you
will incur original shipping charges along with actual return shipping plus the aforementioned restocking fees.
Disclaimer: Our
digital images are as accurate as possible. However, different monitors &
different lighting may cause colors to vary slightly. Some of our items are
handcrafted and/or hand finished. Color can vary and slight imperfections are
normal as the hand finishing process adds character and authenticity to those
items. Marble base color may differ from photo. All dimensions are approximate.
